Shipping Policy
Where we ship
We ship within Europe only, to the countries and regions available at checkout. If your country is not listed, we cannot currently deliver there.
Order processing
Orders are normally processed within 1–3 business days after payment confirmation. Orders are not normally processed on weekends or Swedish public holidays.
Estimated delivery
Delivery within Sweden is normally estimated at 2–5 business days after dispatch. Delivery times are estimates and may vary because of the carrier or circumstances outside our control. For deliveries to the rest of Europe, delivery takes 5–8 business days.
Tracking
When tracking is available, the tracking details are sent after your order has been dispatched.
Shipping costs
Shipping depends on the destination:
- Sweden: 89 kr with DSV Ombud (pick up at a DSV agent). Shipping is free from 1,500 kr, within Sweden only.
- Rest of Europe: 250 kr with DHL. There is no free shipping to the rest of Europe.
The available shipping method and the full shipping cost are displayed at checkout before payment.
Incorrect address
Please check your delivery information carefully before placing your order. If you notice an error, contact us as soon as possible. Once a parcel has been dispatched, address changes may not be possible.
Lost or damaged parcels
If your parcel appears lost or arrives damaged, contact us at info@sekund.store so we can investigate and assist you.