Shipping policy
Shipping Policy
Thank you for shopping with Sekund.store.
Processing Time
Orders are processed within 1–3 business days after payment is received. Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Delivery Time
Estimated delivery times vary depending on your location and the product ordered. Most orders arrive within 5–15 business days.
Please note that delays caused by customs, carriers, weather conditions, or other circumstances beyond our control may occur.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
Returns
We offer a 7-day return policy. You have 7 days from the date you receive your order to request a return.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Return Shipping Costs
Customers are responsible for paying the return shipping costs. Original shipping charges are non-refundable.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 5–10 business days.
Contact Us
For return requests or shipping-related questions, please contact us at:
Email: info@sekund.store